For more information, see Testing for Hardware Failures Windows 7. No audio after reinstalling the operating system If you have a ProBook G3, G3, or G2 and have no sound after reinstalling the operating system , follow these instructions to resolve the issue:. The red circle on the speaker icon disappears when sound is no longer muted. In Windows, search for and open Device Manager. If this test fails, the device could be damaged or faulty.
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Click Startand then click Control Panel.
You should open the sound volume mixer and check the different settings. Find Solutions, ask questions, and share advice with other HP product owners. Identify the compatible computer port for the device. If the volume for an application, such as Windows Media Player, was adjusted using the volume buttons or slider controls on the computer case, the system will use that volume setting, even if the master volume control is adjusted to a higher setting.
After restarting the computer, test for sound. If Device Status shows that the device is working g2d, the problem is probably related to sound settings, the speakers, or the cables.
Available devices differ depending on the computer model and what is currently connected. Go to the next step if problems continue after enabling the device. See your browser’s documentation for specific instructions. Under Hardware and Soundclick Troubleshoot audio playback.
If sound is f2s from all or one of the speakers, or if the configuration type was changed, continue with speaker setup by clicking Next. In Control Panel, there are settings for default playback devices that you might need to adjust.
Restore the audio driver to reset audio settings for the sound hardware and reinitialize the sound configuration in Windows. If a sound device is listedright-click the device name and select Properties to view more helpful troubleshooting information in the Device Status window.
You also see an “X” character appear on the speaker icon in the notification area. In the Device Manager window, click Sound, video auxio game controllers. Click the sound icon on the taskbar, and then select Mixer.
Click the Playback tab, select the device used to hear audio, click Propertiesadjust volume and mute settings on the Levels tab, and then test the microphone or line-in g2w. Windows checks for and installs any updated drivers found.
If sound problems persist, continue to the next section and check for BIOS updates. Connectors on the asis marked with a headset only,support output sound only and work with a standard three-pin headphone or a four-pin headphone for sound.
Installing audio drivers
Test hardware and connections, update audio drivers, and configure sound settings if you cannot use a microphone or line-in device such as an audio player or a musical instrument.
Windows has successfully updated your driver software. Checking asud volume and mute settings when troubleshooting sound The volume setting for one or more sound devices might be disabled or set too low. If there is still no sound, continue to Step 8: If multiple audio devices are gs2, select the device you want to troubleshoot, such as speakers, and then click Next. Look for any muted iconsand then click the icon to unmute the device.
HP Notebook PCs – No Sound from the Speakers (Windows 7) | HP® Customer Support
Under Hardware and Soundclick Troubleshoot audio recording. Enabling a disabled sound device. If a recommended action displays, select Apply this fixand then test the device.
Using a four-pin plug that is capable of supporting a microphone in a three-pin connector allows sound to be heardaudlo the microphone does not work because the computer’s three-pin connector does not support a microphone.
[SOLVED] Asus G2S sound problems
When the troubleshooter is done, the Troubleshooting has completed page displays listing any problems found and what changes were made to the computer.
In Windows, search for and open Control Panel. Clear the check boxes in the Exclusive Mode section.