A defective product should be replaced by your point of purchase during the warranty period. Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft. Our messages are answered in the order they are received. Follow the steps in the following pages to adjust the colors and brightness:. Sensor Sensor resolution x Features Software included no.
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An account can be created here. For Skype follow the steps described here.
Accessories such as batteries and fuses. Available webkamsra stores now. Where is your service center? My product is faulty. During the warranty period you will receive a replacement product from the retailer if available.
During a video chat, I can’t hear my chat partner or my chat partner can’t hear me.
How do I use my webcam in chat programs like Skype? Features Software included no.
Check in the Device Manager if the product is correctly installed or if there is any error message visible by the yellow exclamation mark reported. Webkamwra where can I send my product to be repaired?
Make sure your system is up to date following the instructions from the website www. In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
Exis Webcam – black/silver
Sensor Sensor resolution x Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
The webcam is not webkkamera in my chat program, e. Follow the steps in the following pages to adjust the colors and brightness:. Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
Reason for webkamerq Reason for contact Product defect Driver needed Manual needed Extra parts webkamerz Parts missing Product is not compatible Problem with installation Question about the manual How does this product work?
For full warranty conditions you can consult: What do I do? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. The confirmation will be send to your email address at the same time as well. After submitting the form a confirmation message will be displayed with your reference number.
Webcameras / online store
If you have not received the confirmation webkajera, please check your spam or junk mail folder. Audio Microphone built-in yes. Unplug the webcam and restart the system. Couldn’t find the answer in the FAQs?
Please check our FAQs first, chances are you’ll find the answer there. OS version Windows 10 64 -bit Windows 10 Windows 8.
A defective product should be replaced by your point of purchase during the warranty period. This setting is either normal or mirrored.